We have listed some common subjects and the questions that customers have asked, if you have a question and it's not listed here you are more than welcome to submit it to our customer support team who will be only to glad to help.
Subjects > Transfer Away
Q: How do I update my IPSTAG?
A: Login to the customer control area, select your domain name and then select "Change IPSTAG" from the menu.
Q: How much will it cost to transfer out?
A: Nothing, as long as you have paid for your domain name and have no outstanding payment due for any services with UK Internet Sites Ltd. then you can transfer out to any company without charge.
Q: My hosting company say I must transfer my domain to them, is this true?
A: No, you don't have to transfer the domain names IPSTAG to your hosting company to control, all you have to do is update your DNS information. This gives you an additional protection should they go out of business you can be online at another host in 24 hours. Many companies say you have to change the IPSTAG, our advice is if they won't allow you to just update the DNS then move to the next company.
We have tried to be as comprehensive as possible with our subject areas and questions, however we can't cover it all so please contact us with additional questions should you have any.
The price quoted includes all registration fees for Nominet, domain server updates at Nominet, parking and re-delegation of TAG to another ISP's. You have nothing else to pay to secure your chosen domain name. Other services available on request. All prices inc. VAT - no hidden charges.